Stedin is the largest grid operator in the 'randstad' area, where crowded urban areas depend on electricity for daily life. Stedin was in need of a Maintenance Management System combined with a Field Service Automation Application for technicians to efficiently perform and document their maintenance activities. These challenges were tackled in a combined B-Synergy/Stedin team with successful results:
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An application designed to manage and maintain assets, functional locations, inspection activities with associated inspection points and the creation of new inspections; |
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Reduce of maintenance costs >15% in 3 years; |
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Predictable long-term maintenance plans, enabling the ability to spread risks based on documented observations and findings; |
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Reduced risk of uncertain capacity concerning technicians planning; |
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One central system in OutSystems where all data is collected and modified by Maintenance Engineers, Planners and technicians in the field; |
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Less errors in field work by technicians due to clear and up-to-date documentation; |
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Saving a lot of time in administrative work due to the centralized nature of the applications; |
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Integration with SAP for automatic status update. |
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